– All proposals are valid for the period mentioned in the quote, except for stock outages or production/transport unforeseen events.
– All material sold by NOXFAP, and unless otherwise stated, is 1st quality with a 3.1 quality certificate according to EN 10204
– Maximum tolerance on supplied quantities +/- 10%.
– The delivery time is estimated, namely in imports.
– The registration of orders for delivery on the next day ends at 17:00
– Todo o material orçamentado está sujeito a confirmação de pesos pelo nosso armazém, o mesmo é confirmado aquando da emissão de fatura.
– Complaints are only accepted within 5 working days of receiving the material.
– Returns of Material and Cancellations of Orders, for reasons beyond NOXFAP, and if accepted, has a cost that will be debited of 3% of the value of the material in a minimum of 15 € plus transport value to be calculated if the collection is carried out by us. Returned material will only be credited after checking its status upon arrival at our facilities.
– NOXFAP reserves the right to charge a transport fee of €20, except if the order value is equal to or greater than €200 + VAT, with exceptions.
– All products marketed are sold under reservation of ownership until full payment of the respective invoice.
– Our invoices are valid as a receipt after proper collection
– Credit policy:
- All credit sales are subject to credit insurance approval.
- Credit will be granted for the period agreed between the parties and up to the insurance limit.
- For customers without credit, or whose limit is insufficient, payment must be made when placing the order or when you pick up the product at our facilities (if stock material)
- 2% prompt payment financial discount
- Payment methods for customers without assigned credit:
– Bank transfer or cash
– Confirmation at the time of order free of charge.
– Letter of credit or bank guarantee “on first demand”
– NOXFAP reserves the right to charge late payment interest at the legal rate for non-compliance with the agreed payment conditions and mentioned in the respective invoice.